Live operations

Security across the full lifecycle

From construction through commissioning into live operations.

Access control · Reception · 24h control room · Patrols · Incident management

Lifecycle

Same core service, scaled up

Security during construction

Access control and site protection, coordinated with site management.

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Security in live operations

Stricter access, continuous monitoring, rapid response.

24-hour control room: continuous coordination – every site, every day.
Regular patrols: documented rounds with checkpoint verification for traceable coverage.
Professional reception: suited reception staff with visitor and badge management.
Security control room monitoring a data centerSecurity officer in a data center server aisleReception in a live data center

Incident management

From alert to resolution

Fast and documented – for every incident, without exception.

01

Detect & assess

Identified and assessed on site immediately.

02

Contain & respond

Action per protocol, without delay.

03

Escalate & notify

Control room coordinates, client and authorities informed.

04

Report

A full incident report – every time.

One 24-hour control room for everything – from an attempted break-in to a fire watch alarm.

SLAs & client requirements

Your SLAs. Your site rules.

We work to our clients' SLAs and compliance requirements and report transparently on the agreed KPIs.

SLAs & KPIs

Agreed metrics such as fill rate, response times and reporting deadlines – reported regularly.

Background checks

Criminal record check on hiring, plus additional screening to client specification.

Confidentiality

Client NDAs and confidentiality agreements – signed by every team member on request.

Site requirements

Site inductions, permit-to-work, RAMS and operator house rules – implemented and documented.

Commitments

Commitments you can rely on

Concrete guarantees instead of vague promises.

Mobilisation within 48 hours

Teams ready at short notice – usually within 48 hours.

Guaranteed replacement

No gaps when someone is absent.

Engaged for the project duration

Via purchase order (PO) for the life of your project.

Scale on demand

Flexible during the project.

Seamless takeover

Switch without a gap.

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Personally reachable: management is directly available in an emergency – with a clear escalation path.

Why Solid Safety · Short reporting chain

One level instead of seven

With us, your report goes straight from you, through us, to the officer on site. With large providers it often passes through group, region, branch and subcontractor – up to seven points before anyone acts.

1levelSolid Safety

Client→Solid Safety→Officer

7levelsLarge provider with subcontractors

Client › Group › National › Region › State › Area › Branch › Subcontractor › Officer

  • Direct line to management
  • In-house staff, no floaters
  • One 24/7 control room for all reports

Contact

Securing a data center in live operations?

We are where we are needed.

Sharif Jusufi, Managing Director

+49 (0) 611 950 123 20

Discuss your project