Live operations
Security across the full lifecycle
From construction through commissioning into live operations.
Lifecycle
Same core service, scaled up
Security during construction
Access control and site protection, coordinated with site management.
Security in live operations
Stricter access, continuous monitoring, rapid response.



Incident management
From alert to resolution
Fast and documented – for every incident, without exception.
Detect & assess
Identified and assessed on site immediately.
Contain & respond
Action per protocol, without delay.
Escalate & notify
Control room coordinates, client and authorities informed.
Report
A full incident report – every time.
One 24-hour control room for everything – from an attempted break-in to a fire watch alarm.
SLAs & client requirements
Your SLAs. Your site rules.
We work to our clients' SLAs and compliance requirements and report transparently on the agreed KPIs.
SLAs & KPIs
Agreed metrics such as fill rate, response times and reporting deadlines – reported regularly.
Background checks
Criminal record check on hiring, plus additional screening to client specification.
Confidentiality
Client NDAs and confidentiality agreements – signed by every team member on request.
Site requirements
Site inductions, permit-to-work, RAMS and operator house rules – implemented and documented.
Commitments
Commitments you can rely on
Concrete guarantees instead of vague promises.
Mobilisation within 48 hours
Teams ready at short notice – usually within 48 hours.
Guaranteed replacement
No gaps when someone is absent.
Engaged for the project duration
Via purchase order (PO) for the life of your project.
Scale on demand
Flexible during the project.
Why Solid Safety · Short reporting chain
One level instead of seven
With us, your report goes straight from you, through us, to the officer on site. With large providers it often passes through group, region, branch and subcontractor – up to seven points before anyone acts.
Client→Solid Safety→Officer
Client › Group › National › Region › State › Area › Branch › Subcontractor › Officer
- Direct line to management
- In-house staff, no floaters
- One 24/7 control room for all reports
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Contact
Securing a data center in live operations?
We are where we are needed.
Sharif Jusufi, Managing Director


